Your privacy is critically important to us. This Privacy Statement describes how OneMob Inc. ("OneMob," "we," "us," or "our") collects, uses, and discloses information in connection with the "YouNMe" AI agent product ("Service").
1. Information We Collect
- User-Provided Information: We collect information you provide directly to us when you use the Service. This includes, but is not limited to, the documentation and files you upload, which we refer to as "User Content." This User Content is the core data used by the Service to generate client-facing responses. We also collect your account information, such as your name, email address, and company details, which are necessary for service provision and billing.
- Usage Data: We automatically collect certain information about your use of the Service, such as your IP address, browser type, operating system, and the pages or features you access. This data helps us to understand how users interact with the Service and to improve its functionality.
2. How We Use Your Information
- To Provide and Maintain the Service: We use your information, including User Content, to operate, maintain, and provide the features and functionality of the Service.
- To Improve the Service: We may use aggregated and anonymized data to analyze usage trends and improve the performance and features of the Service. We will not use your specific User Content for general product improvement without your explicit consent.
- To Communicate with You: We use your contact information to send you service-related notifications, updates, and marketing communications. You can opt out of marketing communications at any time.
3. Sharing of Information
- With OneMob Inc.: The Service is a product of OneMob Inc. Your User Content and account information are accessible by authorized OneMob Inc. personnel solely for the purpose of providing customer support, billing, and technical maintenance.
- Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as data hosting and payment processing. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a governmental or law enforcement authority.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure data storage solutions to protect your User Content.
5. Sub-processors
YouNMe uses certain third-party service providers, known as sub-processors, to assist in providing the Service. These sub-processors perform specialized functions such as data hosting, cloud computing, and other technical services. We carefully vet all sub-processors to ensure they meet our high standards for data privacy and security and are compliant with all relevant laws and regulations.
6. Data Retention
We retain your information and User Content for as long as your account is active or as needed to provide the Service. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices and Rights
You have the right to access, update, or delete your personal information. You can do this by logging into your account or by contacting us directly. You can also request a copy of your personal data.
8. Changes to this Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any significant changes by posting the new Privacy Statement on this page and updating the "Last Updated" date at the top.
9. Contact Information
If you have any questions about this Privacy Statement, please contact us at:
OneMob Inc.
hello@onemob.com